Our ESG Approach

Muthoot Microfin approves and embraces the Environmental, Social and Governance (ESG) metrics as the central themes for measuring the sustainability and positive impact of our business.

vision

Vision

To be the most innovative and successful financial institution serving the needs of unserved and underserved in a timely, transparent, and affordable manner.

mission

Core ESG Principles

The policy reinforces MML’s commitment to sustainable development, guiding stakeholders in responsible practices to prevent harm and uphold ESG principles within legal boundaries.

ESG at the Organization

As one of the largest business houses in India, Muthoot Pappachan Group (MPG) realizes that it has a commitment towards the environment and society, which led it to pioneer a whole new energy farming culture.

Wind energy being the most cost-effective resource in India today, MPG had established wind farms in Tamil Nadu as early as 1993. Today, with its manifold farms, the total installed capacity in wind power is 25 megawatts. Significantly, MPG has put plans in place to double its wind power generation capacity.

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About Us

Microfinance Arm of Muthoot Pappachan Group

As one of the largest business houses in India, Muthoot Pappachan Group (MPG) realizes that it has a commitment towards the environment and society, which led it to pioneer a whole new energy farming culture.

Wind energy being the most cost-effective resource in India today, MPG had established wind farms in Tamil Nadu as early as 1993. Today, with its manifold farms, the total installed capacity in wind power is 25 megawatts. Significantly, MPG has put plans in place to double its wind power generation capacity.

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ESG Highlights

Livelihood
Solutions

Life Betterment
Solution

Health
Hygiene

Secured
Loans

Value Added
Services

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E (Environmental), S (Social), G (Governance)

Protecting Environment
  • Creates employment opportunities in India’s rural sectors leading to less migration and less burden on urban infra and thereby reduces pollution.
  • Seventy percent of finance offerings are utilised for agricultural and related activities.
  • Promotes renewable energy & wellbeing by financing solar lanterns, sanitation facilities and bicycles.
  • Undertakes sapling plantations across our operational geographies.
  • Organisation is moving towards total paperless operations.
  • As per MicroEnergy Credits:

Muthoot Microfin has empowered 6,52,205 households with clean energy.Has empowered 2,813,608 individuals.Helped reduce 5,01,085 tonnes CO2 emissions.

Protecting Environment
Care for Society (Social)
  • Committed to Financial Inclusion and Women Empowerment
  • Diverse and highly experienced Board of Directors
  • #RestartIndia campaign helping micro and small enterprises to restart businesses post Covid-19 crisis
  • Offers skill development training to rural women to help them find jobs or start their own ventures with minimum capita
  • Gives utmost importance to customer relationships and apart from grievance mechanism and customer care cells, engages them on social media
  • For employees, the organisation offers the Industry best remuneration, monthly & yearly bonuses, upskilling training programs, paid leaves and much more apart from the legally bound benefit
  • Employee Protection Policies safeguard employees' rights.
  • Varied employee engagement activities are held continuously to keep up the morale and mental health of employees
Care for Society
Ensuring Good Governance
  • Long-term strategic and sustainable vision for the organisation
  • Diverse and highly experienced Board of Directors.
  • Properly structured Board capable of taking independent and objective decisions
  • Equal participation of Independent and Women directors in the board
  • Equal participation of Independent and Women directors in the board
  • Auditor independence and transparency
  • Emphasis on shareholder rights
  • Board remains in effective control of the affairs of the company
  • Transparent financial reporting
  • Addresses interest of all stakeholders
  • Operates in a highly regulated environment with an excellent compliance track record.
Ensuring Good Governance

Policies And Frameworks

ESG Impact Stories

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ESG Lastest News

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Muthoot Microfin is a part of Muthoot Pappachan Group (also known as Muthoot Blue). We have inherited values, principles of integrity, collaboration, and excellence to take forward our legacy of 133+ years and empower millions of Indians in their grit and determination to rise above the ordinariness towards an aureate tomorrow. With a pan India network, operations of the company are designed to promote entrepreneurship among women and financial inclusion.

Contact Us

Muthoot Microfin Limited
5th Floor, Muthoot Towers
M.G.Road Ernakulam – 682035

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Muthoot Microfin Customer Grievance Number: 1027 631 (toll-free)