Microfinance borrowers’ resilience behind MFI industry’s turnaround post-COVID: Muthoot Microfin CEO

The post-COVID world has changed the entire paradigm on how businesses have performed–Microfinance being one segment among several entities that has seen a lot of changes since the pandemic hit in 2020. While the pandemic pushed several people out of job and employment, Microfinance Industry saw its penetration only go deeper.
Sadaf Sayeed, CEO of Muthoot Microfin talked elaborately with Reema Sharma of Zee Media on post-COVID scenario in the Microfinance Industry, RBI’s slew of interventions and reforms to protect customers’ interest.