Muthoot Microfin won the Best Employee Driven CX Award at the INDIA CX SUMMIT 2022
Muthoot Microfin won the Best Employee Driven CX Award at the INDIA CX SUMMIT 2022 held on 1st Dec 2022 at Mumbai. Mr Subhransu Pattnayak (EVP-HR) received the award on behalf of the company. The India Customer Excellence (CX) Summit & Awards 2022 recognised organisations from Banking, Insurance and Telecom industries for their excellence in fostering customer service. Muthoot Microfin was recognised for driving the customer service through employees by responding promptly to the transitions in the industry with strategies to focus on digital channels.